Senior Director - Sales - Cloud & Infrastructure - UK
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Role – Senior Practice Engagement Manager/Senior Sales Director (Cloud Infrastructure & Security Services)Technology – Sales ExecutionLocation – London, UK
What will you do?
As a Senior Practice Engagement Manager/Senior Sales Director focusing on Cloud Infrastructure and Security services across industry segments in the UK, the job needs to fulfil the following KPIs:
Driving and increasing revenues of Infosys by developing winning strategies to engage clients in a consultative manner, positioning solutions, capabilities, and IP of the organization in the areas of datacenter consolidation, hybrid cloud transformation, public cloud migration, modern workplace transformation, software‑defined networks, cyber threat analytics and next‑generation SRE operations.
Demonstrating practitioner‑level articulation of industry trends in these areas, key tenets and metrics that will address client challenges, and leading CXO/IT leadership conversations to develop a strong business case in consultation with diverse technology teams in a global organization.
Growing a profitable pipeline and/or backlog of sales through deal origination, sales negotiations and closure by:
Collecting ground‑level intelligence on client drivers and competitor moves, forming “Pursuit Teams” across Business Units (as applicable), and driving consensus on pricing (including revenue transfer).
Recommending and defending win‑price at the appropriate levels and procuring all approvals.
Positioning client‑facing team, explaining client context, coaching pursuit team and driving collaboration across BUs.
Clarifying client expectations and ratifying the solution with the client.
Handling customer complaints about project executions across IBU (Industry Business Units) delivery and HBUs (Horizontal Business Units), as well as negotiations on MSAs and SOWs (the Commercial Manager leads).
Facilitating the discussion for the Commercial Manager and acting as the point‑of‑escalation if needed.
Anchoring meetings and closing any opportunities generated for Cloud Infrastructure, Security (CIS) and partnering/ensuring active participation from partners concerned (as applicable – based on the gamut of CIS Service portfolio of Infosys).
Demonstrating that Infosys is the best Systems Integrator for implementing IT transformation solutions in any client context.
Required Professional Skills
Extensive experience in IT services business development/sales.
Strong/specialised experience in selling Cloud Infrastructure, Security Services and Solutions to UK and European clients.
Strong knowledge of technology, methodologies and tools, or practitioner knowledge in at least a few relevant technologies and tools to recommend frameworks such as datacenter consolidation, hybrid cloud transformation, public cloud migration, modern workplace transformation, software‑defined networks, cyber threat analytics and next‑generation SRE operations.
Experience in transition, transformation program management and organisational change management methodologies and framework, shaping and leading client conversations to prepare for a large, multi‑pronged transformation program.
Strong understanding of technology partner ecosystem and experience in nurturing, leading vendor alliances and joint solutions both in a pursuit and in generating proactive pipeline.
Strong knowledge of Contracting/Legal/MSA (Master Services Agreement) processes and financial concepts to ensure adherence to standards and to make recommendations on the optimal way to structure/price deals and take them to closure.
Deep understanding of internal Infosys organization and support structure to ensure relevant approvals and compliance procedures related to pricing as well as legal aspects of a deal.
Proven strength in relationship‑building at senior executive/CXO level.
Good interpersonal skills, including ability to work successfully with virtual, geographically dispersed and multi‑cultural teams.
Demonstrated ability to relate, compare, secure relevant information and identify key issues, and commit to action after developing alternative courses of action that consider resources, constraints and organisational values.
Displays in‑depth knowledge of value‑articulation principles, including client ROI and appropriate storyboarding techniques to present the Infosys solution effectively to relevant stakeholders.
Personal Skills
Techno‑commercial acumen
High analytical skills
High degree of initiative and flexibility
High customer orientation
High quality awareness
Good verbal and written communication skills
Appropriate interpersonal skills and communication methods to gain acceptance of a product, service or idea from prospects and clients.
About Infosys Limited
Infosys is a global leader in next‑generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation.With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey by enabling the enterprise with an AI‑powered core that helps prioritise the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
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- Location:
- Greater London
- Job Type:
- FullTime