An exciting opportunity has arisen for a dedicated Homecare Operations Manager in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people's livesThis is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and supportYou should hold an NVQ/QCF Level 5 in Health & Social Care + Previous experience working in Domiciliary Care as a Manager or Operations ManagerAs the Operations Manager your key responsibilities include:Working closely with the Registered Manager to ensure compliance with CQC regulations and quality assurance processesConducting audits and oversight of service delivery, including care plans, medication, training, and health & safety documentationBuilding and maintaining strong, professional relationships with stakeholders, including service users, families, and healthcare professionalsParticipating in multi-disciplinary team (MDT) meetings and contributing to coordinated care planningManaging and overseeing complex care packages, including risk management and ongoing team supportHandling safeguarding, complaints, and concerns, ensuring issues are addressed promptly and appropriatelySupervising, appraising, and supporting team members, including reflective practice and performance developmentSupporting recruitment, induction, training, and development of staff to maintain high service standardsThe following skills and experience would be preferred and beneficial for the role:Excellent IT skills and competency in Microsoft Office packages as well as databases, people rostering systems and electronic care plans where possiblePossess excellent verbal and written communication skills with an eye for detail ensuring accuracy of dataAbility to work under pressure with changing demands that require you to be responsive and flexibleWorking knowledge of quality control procedures within the Health and Social Care SectorExcellent people skills with the ability to provide an exceptional level of serviceThe successful Manager will receive an excellent salary of £75,000 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:33 days Annual Leave (Including bank Holidays)Working with a well-established and hard-working teamDBS Certificate paid for*Contributory Pension SchemeAnnual Salary ReviewDiscretionary annual bonusComprehensive Induction ProgrammeRefer a Friend SchemeTeam Appreciation Days and company eventsReference ID: 7253To apply for this fantastic job role, please call on #removed# or send your CV #J-18808-Ljbffr