Contract: Permanent
Salary: Up to £27,500 per annum
Location: West London
Start Date: Immediate requirement

We are currently seeking a Senior Associate - Operational Resilience to join our Operational Resilience function on a permanent basis. This is an office-based role suited to a motivated professional with experience in operational resilience, business continuity, and third-party risk management within a regulated environment.

Candidates will be assessed on their knowledge and research of the role and job description, and those with hands-on experience in Business Continuity Planning, Vendor/Outsourcing Management, and Operational Risk will be given preference.

The role supports the development, implementation, and ongoing enhancement of the Operational Resilience framework. You will assist senior management in ensuring critical services remain resilient, identifying gaps in processes and controls, and embedding resilience practices across the organisation.

Operational Resilience

• Develop, review, and support implementation of Operational Resilience policies and action plans

• Support Business Impact Analysis (BIA) processes, including data collection, training stakeholders, and producing consolidated reports

• Act as first-line point of contact for Operational Resilience matters

• Coordinate third-party resilience assessments

• Support incident management activities and governance reporting

• Assist with cyber resilience, IT resilience, and business continuity oversight

• Participate in Operational Resilience working groups and governance forums

• Review and challenge operational risk impacts of new projects

• Assist in embedding a strong Operational Resilience culture through training, workshops, surveys, and awareness initiatives

• Collect and monitor MI for Senior Management and Board reporting

• Ensure appropriate record keeping and GDPR compliance

Business Continuity Planning

• Support the design and delivery of Business Continuity standards

• Assist with recovery arrangements and annual BCP testing

• Support development of continuity plans and staff training

• Maintain BCP timetables and reporting

Outsourcing & Third-Party Risk

• Support the Outsourcing framework in line with SYSC 8 requirements

• Assist with embedding outsourcing policies, regulatory requirements, and audit findings

• Support contract oversight and annual reviews

• Prepare MI and reporting for Senior Management and the Board

Policy, Training & Audit

• Assist in drafting policies, processes, strategies, and frameworks xbpsjku

• Support workshops and training on crisis management, outsourcing, and BCP

• Assist in responding to and closing audit actions

• Minimum 3 years' experience in operational risk / operational resilience within a bank or regulated financial services environment

• Strong understanding of Operational Resilience, Business Continuity, and Regulatory expectations

• Experience developing and implementing policies and procedures

• Ability to work to tight deadlines and under pressure

• Strong communication and stakeholder management skills

• Collaborative team player with a proactive mindset

• Commitment to organisational aims and objectives

This is an excellent opportunity for a candidate looking to build long-term experience in Operational Resilience within a regulated financial services environment.