A great opportunity has opened here at Hotel Indigo London Tower Hill, an IHG Hotel. We are currently looking to recruit a passionate member to join our Front Office team. Position Overview Reporting to the Front Office Manager, the Supervisor is responsible for providing exceptional service to guests, ensuring a smooth check-in and check-out process. This role includes greeting guests, managing reservations, and handling guest inquiries with professionalism. The Supervisor plays a vital role in delivering a memorable guest experience, maintaining service standards, and contributing to the overall efficiency of operations. What we looking for Previous experience in Reception or Guest Service (2 years +) within the hospitality industry. A friendly and professional attitude, with the ability to engage guests and handle inquiries efficiently Strong attention to detail and the ability to manage multiple tasks, including reservations, check-ins, and guest requests. Passionate to providing excellent service and ensuring every guest has a positive experience. Ability to multitask in a fast-paced environment while maintaining high service standards. What we offer 28 days holiday including bank holidays. World class training and development programs tailored to enhancing skills. Free meals on duty in our colleague dining facilities. Uniform supplied Company pension plan Staff Parties IHG rewards program Employee rate discount worldwide Gym access Taxi commission Hotel Indigo London Tower Hill, an IHG Hotel is a 4-star 49-bedroom lifestyle brand that inspires travelers to explore and discover new places, located in the financial district of London.

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