CONNECTING FUTURES Supporting every employee of Futures Housing group is our amazing ICT Team, no matter what the issue their determination is to fix the problem and continuously improve the service. Due to internal promotion, were looking for a Senior ICT Service Desk Technician to support our team. Were a progressive company, theres never a dull moment so youll be putting the skills gained in your career so far to great use providing 1st and 2nd line technical support. Youll demonstrate a real team spirit, the desire to be hands on, be flexible and willing to attend sites when required as well as a desire to want to be part of upcoming ICT projects with the capability manage as required. Youll be a class collaborator sharing what you know, offering support and development as needed, working in partnership with the whole group in our pursuit of effortless customer service. A few key points from our role profile: Provision, maintenance, support and development of appropriate ICT infrastructure, systems, and data quality/security controls to ensure their availability, reliability, and integrity always. Provide 1st and 2nd line technic...