Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Role: 3rd Line Support Engineer

Work Pattern: On-site (with client visits)

Salary: £35,000-£45,000

Location: Skelmersdale

Overview

This growing company is looking for a skilled 3rd Line Support Engineer to act as the technical escalation point for its service desk. This role suits a confident, solutions-focused engineer with strong troubleshooting ability and broad technical expertise.

You’ll be joining a close-knit and supportive company, which place value on internal progression opportunities.

Key Responsibilities

Handle complex technical escalations and support junior engineers. Deliver advanced troubleshooting across cloud services, networking, servers, security tools, and endpoint management. Drive service improvements by refining standards and processes. Lead root-cause investigations and ensure long-term fixes for recurring issues. Support technical projects including migrations, onboarding, and infrastructure upgrades. Liaise with vendors and partners to resolve challenging issues. Maintain and improve internal documentation and knowledge resources. Provide technical insight for internal teams and client reviews.

Skills & Experience

Previous experience in a senior or 3rd line role (MSP experience ). Strong knowledge of Windows Server, Microsoft 365, networking fundamentals (DNS, DHCP, routing), firewalls, cloud services, and backups. Ability to mentor junior team members and contribute to continual service improvement.

Benefits

Private healthcare Birthdays off Professional development plans Funded qualifications Fun & social team

If you are interested, please apply now.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.