Senior Infrastructure Engineer in London

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Job Description
Location: London | Hybrid: 4 days per week | Type: Permanent
Salary: Competitive with excellent bonus and benefits
McCabe & Barton are partnering with a leading investment management client in London to appoint a highly skilled Senior Infrastructure Engineer. This pivotal role requires a confident, service-oriented professional to deliver exceptional technical support to executive users while managing cloud operations, Microsoft 365 administration, and core infrastructure services.
Role Overview
This position plays a key role in ensuring seamless technology operations across the business. You will provide high-level infrastructure and end-user support, with a strong emphasis on VIP and C-suite service delivery. The ideal candidate combines deep technical knowledge with outstanding communication and relationship management skills.
Key Responsibilities
VIP & Executive Support: Deliver white-glove IT support to executive stakeholders, handling sensitive issues with discretion, urgency, and professionalism.
Desktop & End-User Expertise: Provide Level 2/3 support across Windows 10/11, iOS, and enterprise productivity tools. Ensure consistent, high-performance user experiences for laptops, desktops, mobiles, AV equipment, and home office setups.
Microsoft 365 Administration: Manage Exchange Online, SharePoint, OneDrive, Teams, and Entra ID (Azure AD), including mailbox management, permissions delegation, and priority user provisioning.
Infrastructure & Cloud Operations: Maintain hybrid environments across Windows Server, VMware, and Azure. Oversee performance monitoring, patching, cost management, backups, and disaster recovery processes.
Network & Connectivity: Troubleshoot TCP/IP, DNS, DHCP, VPNs, SD-WAN, and remote access solutions, ensuring maximum uptime for both on-site and remote users.
& Access Management: Administer Active Directory, group policies, MFA, conditional access, and privileged accounts following best-practice security principles.
Incident & Problem Management: Lead major incident resolution and root cause analysis, coordinating cross-functional teams and implementing preventative actions.
Mobile & Remote Support: Support iOS devices via Intune, configure secure connectivity, and optimize technology for home-based and hybrid users.
Audio-Visual Systems: Manage Teams and Zoom platforms, boardroom AV systems, and hybrid meeting setups, providing seamless support for high-profile meetings.
Proactive Service Management: Anticipate and address user needs, maintain executive asset registers, and help drive continuous service improvements.
About You
Experienced in Level 2/3 technical support within enterprise or financial environments.
Strong communicator able to translate technical issues for non-technical stakeholders.
Calm under pressure and capable of managing competing priorities effectively.
Highly personable with a proactive, client-focused mindset.
How to Apply
If your background aligns with the requirements above, please apply with an up-to-date CV.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Apply
Location:
London
Job Type:
FullTime

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