Senior Internal Account Manager Location: Manchester / Hybrid Overview TCS Consulting is recruiting for an Internal Account Manager to support field-based Regional Business Managers, deliver strong customer service, and help grow an established UK customer base. This role sits within an international team and offers clear development opportunities. Key Responsibilities • Provide proactive customer service and maintain regular contact with existing customers to build long-term relationships. • Manage orders, quotes, forecasts, contracts, and ensure all account information is accurate. • Qualify enquiries, offer pricing, follow up on quotes and samples, and close business confidently. • Support Regional Business Managers with daily communication, appointment scheduling, joint customer visits, and sales activities. • Help grow smaller or fluctuating accounts, retain customers, and increase sales and part numbers. • Advise customers on commercial and basic technical questions and take part in customer video calls and sales meetings. • Take ownership of tasks and deliver a high response rate within 24 hours. Candidate Profile • Minimum 2 years in a similar role, ideally with PCB, electronics, manufacturing, or customised product experience. • Strong communication and listening skills, with the confidence to make decisions and close business quickly. • Detail-oriented, proactive, positive, and able to work independently or as part of a team. • Target-driven with good time management and a willingness to learn and develop. • Comfortable travelling for international training or customer visits. • Takes pride in their work and ownership of their role. Working Hours Monday to Friday, 8:00 a.m. to 5:00 p.m