Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. The Lead Software Engineer role is essential to supporting our PinDrop Business Funded Security Initiative. This dedicated employee will be responsible for the collaboration with onshore business resources to interpret requirements into implementation and to attend business partner meetings as the Routing expert. You'll enjoy the flexibility to work remotely from anywhere within the UK as you take on some tough challenges. Build and maintain routing workflows using URS, Orchestration Server, and Genesys Rules Engine Configure, administer, and troubleshoot Genesys platforms using GRAT, GAX, GA, Pulse, and log analysis tools perform basic Java development as needed A hands-on developer comfortable working with Genesys Suite technologies, CI/CD pipelines, and basic Java A potential technical lead or mentor, bringing experience in solution design, architecture, and team support You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Undergraduate degree or equivalent experience Proven development experience using Genesys Suite of technologies (Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace) Proven experience with basic Java development Proven experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.