We are seeking an experienced and commercially minded Senior Property Professional with a strong background in residential lettings and lettings management to join our growing and very reputable property team based in central Cambridge.

This is a senior-level role suited to an individual who combines operational expertise with strong client relationship skills and a proven ability to drive performance, ensure compliance, and deliver exceptional service to landlords and tenants alike.

The successful candidate will play a key role in overseeing the full lettings lifecycle, supporting business growth, and maintaining high professional and regulatory standards.

Key Responsibilities

Lettings & Business Development

• Oversee the end-to-end lettings process from instruction through to tenancy completion.
• Conduct market appraisals and advise landlords on pricing strategy and market positioning.
• Build and maintain strong relationships with landlords, investors, and key stakeholders.
• Identify and develop new business opportunities to grow the lettings portfolio.
• Negotiate tenancy terms and manage offer progression.

Lettings Management & Operations

• Oversee property management operations, ensuring efficient handling of tenancies.
• Manage renewals, rent reviews, and tenancy negotiations.
• Ensure effective coordination of maintenance, repairs, and contractor relationships.
• Monitor portfolio performance, occupancy levels, and arrears management.
• Provide guidance and support to junior team members where required.

Compliance & Risk Management

• Ensure full compliance with lettings legislation and regulatory requirements.
• Maintain up-to-date knowledge of property law, tenancy regulations, and industry best practice.
• Oversee documentation including tenancy agreements, deposits, and statutory compliance checks.
• Support audits and ensure internal processes meet professional standards.

Client Service & Relationship Management

• Deliver a high standard of service to both landlords and tenants.
• Act as a senior escalation point for complex issues or disputes.
• Provide strategic advice to landlords to maximise asset performance and retention.

Key Skills & Experience

• Extensive experience within residential lettings and lettings management.
• Strong understanding of current lettings legislation and compliance requirements.
• Proven track record of managing landlord relationships and growing portfolios.
• Commercially aware with strong negotiation skills.
• Excellent organisational and problem-solving abilities.
• Confident communicator with strong interpersonal skills.
• Experience supervising or mentoring team members desirable.

Qualifications (Desirable)

• ARLA Propertymark or equivalent professional qualification.
• Full UK driving licence.
• Relevant property or real estate qualifications advantageous.

Personal Attributes

• Professional, credible, and client-focused.
• Proactive and solutions-driven.
• Highly organised with strong attention to detail.
• Able to work independently while contributing to a collaborative team culture.

What We Offer

• Competitive starting salary and performance incentives.
• Opportunity to play a key role within a growing business.
• Supportive and professional working environment.
• Career progression opportunities.
• Fully funded professional qualifications. xbpsjku
• A senior management team who really care who really care about their people.