Senior Manager, Global Benefits
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Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
The Senior Manager, Global Benefits is responsible for designing, implementing, and managing global benefits strategies that support NTT Global Data Centers’ Total Rewards philosophy and business objectives. This role ensures that benefits programs are competitive, cost‑effective, and aligned with best practices across all regions.
This role is instrumental in building a compelling global employee value proposition and delivering benefits that support the well‑being, engagement, and retention of our global workforce.
KEY RESPONSIBILITIES
Global Benefits Strategy & Governance
Design, implement, and manage global benefits strategies and frameworks aligned with NTT Global Data Centers’ business goals and Total Rewards philosophy
Provide strategic advice to the Head of Total Rewards on benefits‑related decisions that support overall company objectives
Govern and ensure consistency of benefits policies and practices across geographies, adapting to local compliance and cultural needs
Program Design, Management & Evaluation
Develop and oversee comprehensive benefits programs, including health, retirement, insurance, wellness, and work‑life initiatives
Manage day‑to‑day administration of benefits programs, including enrollment, changes, and related processes
Regularly review and assess program effectiveness, competitiveness, and cost‑efficiency
Lead benefits integration in organizational changes
Conduct global and local market benchmarking to ensure benefits remain competitive and reflect best practices
Monitor external trends, legislative changes, and innovations to anticipate future needs
Negotiate with benefits providers and brokers to ensure optimal services, costs, and employee experience
Oversee the administration of benefits programs globally, ensuring operational excellence and compliance
Advisory & Stakeholder Engagement
Advise HR, leadership, and employees on benefits program interpretation, policies, and practices
Plan and implement clear communication strategies to help employees understand and maximize their benefits
Partner with HRBPs and regional leaders to tailor solutions to workforce needs
Drive communication and education initiatives to enhance employee understanding and engagement with benefits offerings
Knowledge & Attributes
Strategic thinking with a global mindset
Strong project management and organizational skills
Business and financial acumen
Collaborative leadership and influencing skills
High integrity and discretion when managing sensitive information
Academic Qualifications & Certifications
Bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field
Relevant Total Rewards related certifications required
Required Experience
10+ years of progressive experience in benefits management, with at least 3–5 years in a global or regional leadership role
Strong knowledge of global benefits practices, regulatory requirements, and emerging trends
Proven experience managing vendor relationships and negotiating contracts
Excellent analytical skills with the ability to interpret benefits data and market insights
Strong communication, influencing, and stakeholder management skills
Demonstrated ability to lead complex projects across multiple geographies
A hands‑on leader with strong communication skills and the ability to inspire and motivate teams
Detail‑oriented with a focus on quality and continuous improvement
Highly proficient in MS Office
Work Conditions & Other Requirements
Must have flexible work schedule to accommodate across global business hours
Travel will be required, up to 10%
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local‑to‑global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
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Seniority Level
Director
Employment Type
Full‑time
Job Function
Management, Business Development, and Human Resources
Industries
IT Services and IT Consulting and Technology, Information and Media
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- Location:
- Hemel Hempstead
- Job Type:
- FullTime