Senior Manager, Head of Change and Communications, Real Estate - 12 Month Secondment / FTC
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The Real Estate team is responsible for the delivery of a portfolio of projects across the multiple geographies, mainly UK, but supporting Switzerland, North & South Europe and part of the Middle East.The Change and Communications function is responsible for embedding Deloitte’s Workplace strategy aligning Technology, Talent and Operations to support the firm’s Workplace needs across the UK and Switzerland. The team works closely with the business to understand the current ways of working and implement a change programme of initiatives to enable the business to work effectively in the redesigned spaces and transition to the desired strategy and way of working.The team provides the single point of contact for Change and Communications across the Businesses, embedding into their teams to adopt new behaviours and drive cultural change where required.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte?It’show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .Connect to your opportunityThe Head of Change and Communications is responsible for the development and execution of all the change management and communications plans, associated with all Real Estate associated workstreams, reporting directly to the Head of UK Real Estate. The role involves leading all activities required to develop and deliver the change and communications plan, directly supporting the wider Real Estate Strategy. The role works alongside the Head of Workplace Strategy, Workplace Design, our client project managers and the Programme Management Office, as well as key business stakeholders. The Head of Change and Communications is extensively experienced with the technical aspects of all projects and puts the people experience at the heart of the strategy and approach.The Head of Change and Communications engages with our people, stakeholders and clients to conduct change impact assessments, and develop the strategy to enable the organization to transition and adopt the change effectively. This involves incorporating leadership and stakeholder engagement, organizational alignment, learning and development, and communications. The role is responsible for leading the execution of the strategy and measures its effectiveness based on a change adoption model. This role is expected to engage with Executive and C-suite level stakeholders and support the UK Head of Real Estate at these meetings when required.The Head of Change and Communications is responsible for embedding new ways of working into the organization. They are involved from requirements stage right through to post-occupancy. The Head of Change and Communications works at all levels of the organization and influences others, including executive leadership, towards a common vision.The Head of Change and Communications will delegate to and direct specific tasks when support is required from the Change and Communications Manager, and other team members.Responsibilities include:Change impact analysis and change intervention deliveryStakeholder assessment and leadership – owning key relationships with stakeholders across at senior levelsCommunication strategy and executionAdvising leaders on their communications strategy and approachAlignment across firmwide programmes and strategic messagesChange readiness assessmentTraining and development - pre, post and ongoingLeading the listening strategyDefining and measuring success of the changeAbility to communicate at a high level and engage with various teams to develop and implement the change planWork effectively in diverse teams within an inclusive team culture where people are recognized for their contributionLeading a team of change and communication professionals, including resource and workload managementManaging the change budgetConnect to your skills and professional experienceExtensive project and change management experience (and qualifications/certifications) essentialExperience of working within a large multi-disciplinary organisationExceptional communication skills and presentation skills, both written and verbal, active listening and root cause identification are essentialHighly confident working with a large number of internal and external stakeholders, capable of influencing all levels of the organization and across business units.Extensive level of appreciation for change with an ability to lead in new and ambiguous situationsTeam player as well as effective leader with strong interpersonal abilities and the ability to motivate people to undertake and embrace the new ways of working.Connect to your business - Enabling FunctionsCollaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.Our job is to make sure all our people (and visiting clients) work in accessible, flexible and inspiring spaces. Working in partnership with our colleagues in facilities and front of house, we look after all our office buildings, along with most of the services provided within them.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues"Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm.” - Lisa, Enabling FunctionsOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to youMaking an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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- Location:
- Greater London
- Job Type:
- FullTime