Senior Motor Trade Account Executive



Job Purpose


This role is responsible for building and nurturing long-term client relationships, offering personalised insurance advice, and developing tailored solutions to meet clients needs. As the primary point of contact, you will ensure a seamless client experience by providing exceptional service and expert guidance. Your efforts will drive performance and revenue growth, with a focus on delivering good customer outcomes, client satisfaction, and business results.

• Build and maintain strong client relationships, acting as a trusted advisor by leveraging all of PIB s resources.
• Assess client needs and offer tailored solutions.
• Provide exceptional service by reviewing, arranging, and securing the most suitable coverage with competitive pricing.
• Drive income growth and client retention by enhancing transaction activity.
• Monitor and manage own performance to achieve business objectives by providing accurate forecasts and tracking progress against targets.
• Develop and manage a profitable portfolio of motor trade & general insurance business through insurer panels to meet branch goals.
• Collaborate with internal teams to ensure optimal outcomes for clients and support group-wide initiatives including Advisory.
• Cultivate client and insurer relationships to maximise business opportunities and meet KPIs.
• Continuously evaluate and update client insurance programmes, keeping them informed of market changes.
• Ensure timely and compliant processing across core systems, using PIB s platforms effectively for accurate management and reporting.
• Document meetings and communicate relevant actions to the client service team.
• Follow company policies and procedures, proactively identifying and addressing potential issues.
• Report and help resolve breaches, complaints, and errors, while seeking continuous improvement based on QA and compliance feedback.
• Liaise with Finance and Credit Control to promptly address and resolve queries.
• Participate in meetings, events, and training sessions to fulfil CPD requirements.

Required Skills/Qualifications

• Motor Trade insurance experience is essential.
• Strong interpersonal and communication skills.
• Ability to build and maintain effective client relationships.
• Attention to detail and strong organisational skills.
• Ability to work independently and as part of a team.
• Commitment to delivering good customer outcomes and ensuring compliance.

Why Join Us?

• Competitive salary and benefits package
• Flexible working and holiday options
• Pension, enhanced parental leave, and life insurance
• Discounts on technology, travel, and leisure
• Learning and development opportunities
• Volunteering and charity support days

Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.


We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.


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