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Job Description

Our client, a well-established and growing organisation within the logistics and distribution sector, is seeking an experienced Senior Operations Manager to join their leadership team. This is a pivotal role for a hands-on, commercially minded operations professional who thrives in a fast-paced, regulated environment and is passionate about driving operational excellence.\n\nHours: Full-time\n\nContract Type: Permanent\n\nIndustry: Logistics / Warehousing / Distribution\n\nLocation: London Heathrow\n\nDuties and Responsibilities of the Senior Operations Manager:\n\nTake overall responsibility for end-to-end operations, ensuring processes run efficiently, effectively, and in line with business objectives\nAct as the Voice of Operations, championing operational performance and best practice across the business\nLead operational planning using a data-driven and analytical approach\nManage, lead, train, and mentor a cross-functional management team covering operations, warehouse, logistics, and compliance\nHold overall responsibility for the wider operations team (circa 20 employees)\nOwn the operations budget and warehouse P&L, driving cost control and commercial performance\nDrive continuous improvement, operational excellence, and best practice across all operational areas\nDevelop, implement, and maintain operational strategies, policies, and SOPs\nMaintain oversight of warehouse health, procurement, KPIs, and service performance\nEnsure full compliance with regulatory, aviation security, transport, customs, and health & safety requirements \n\nThe Successful Candidate:\n\nProven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment\nStrong background in operational planning, performance management, and budget ownership\nExperience leading and developing multi-disciplinary management teams\nHighly analytical with a data-driven approach to decision-making\nConfident communicator with the ability to influence at all levels\nCommercially focused, resilient, and solutions-driven\nStrong IT skills, with experience using operational and planning systems \n\nBenefits of the Senior Operations Manager Role:\n\nSenior leadership role with autonomy and influence\nOpportunity to shape operational strategy and drive meaningful change\nLong-term career progression within a growing organisation \n\nIf this Senior Operations Manager role sounds of interest, please apply online now for a confidential discussion about this opportunity

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