Senior Operations Manager

New Yesterday

Our client, a well know global activewear brand - known for fusing comfort, design, and affordability- is looking for a Senior Wholesale Operations Manager to join its London-based team.
This is a hands-on, detail-focused role, managing the full wholesale lifecycle from sales orders through to delivery across global markets.
If you are driven, organised, and excited by the energy of a brand that champions movement, empowerment, and modern aesthetics, this could be your next step
ROLES AND RESPONSIBILITES
Operational Execution & Order Fulfilment Own end-to-end order management and fulfilment execution across B2B and wholesale channels. Ensure accurate order entry, allocation, booking rules, and delivery execution. Act as first point of control for operational issues impacting customers or revenue. Wholesale & Customer Operations Support high-SLA European wholesale operations, working closely with Sales and Customer Service. Ensure compliance with customer routing guides, delivery windows, EDI requirements, and chargeback rules. Maintain strong service levels (OTIF, fill rate, order accuracy). 3PL, Warehousing & Logistics Manage day-to-day performance of 3PLs, warehouses, and logistics partners. Monitor inbound, stor...
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Location:
London
Job Type:
FullTime
Category:
Management & Consultancy

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