London hybrid - minimum 1 office day each week

• Enhanced maternity, paternity and adoption leave, and shared parental pay
• Family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• Free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Free, confidential employee assistance programme (Medicash)
• Access to a wellbeing app
• Flexible working options including hybrid working, flexible patterns such as part-time, compressed hours, and more*
• Learning and development opportunities including bespoke training and access to LinkedIn Learning
• Commitment to employee health and wellbeing
• We have a Menopause Friendly accreditation and are a Disability Confident employer

At Dementia UK, we pride ourselves on creating the best possible experience for every team member, from their first interaction with us and throughout their employee lifecycle. As a Senior People Operations Manager, you will lead the People Operations Team (POPs), overseeing transactional HR activities, including management of our HR information system, payroll, and benefits administration.

You’ll provide strong operational leadership, managing core employee lifecycle processes and supplier relationships within the POPs remit. You will develop and coach the POPs team to ensure high-quality, consistent service delivery and foster a culture of continuous improvement.

You will also oversee our payroll process, ensuring statutory compliance with HMRC and The Pensions Regulator, lead on the annual salary review and job evaluation processes alongside the Reward and Benefits Manager, and monitor trends and employee feedback to keep our employee benefits competitive.

Successful candidates will have extensive experience managing a busy People Operations team in the UK, with technical expertise in HR systems, payroll, benefits, and pensions. Strong knowledge of UK Employment Law, GDPR, and Internal Audit Compliance is essential. You should demonstrate the ability to handle a busy workload and conflicting priorities calmly and efficiently, with excellent planning skills and IT literacy.

If you are a strategic thinker passionate about empowering teams and enhancing employee experience, join us in making a difference in the lives of those affected by dementia.

Our culture

Alongside a competitive salary and benefits, we value our people highly. We aim to create a supportive working environment that helps our team members reach their full potential. You will join a diverse and dedicated team committed to using and developing their skills. We recognize the key role you will play in delivering our strategic plans for those living with dementia.

Our staff have a voice. Representatives across roles and levels contribute to working groups focused on health and wellbeing, menopause, and equity, diversity, and inclusion.

Dementia UK is committed to inclusivity. We strive for a culture that celebrates diversity and individuality, encouraging everyone to be their authentic selves.

By applying, you acknowledge that any employment offer is conditional upon having or obtaining the right to work in the UK.

*Please note that flexible working decisions are based on business needs

When applying, we will collect information to process your application and assess your suitability. Further details are available in our privacy notice.