About Us
Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation. At Methods we believe that true digital transformation can only be delivered when organisations truly understand their users and build their services around them. We are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.
Your role
We are looking for a Senior Product Manager to join our team. As a Senior Product Manager, you will be an expert in product management tools and techniques who can support and coach others. You will work closely with Methods Senior product managers, among others.
You will contribute to creating an environment that fosters knowledge sharing, best practice, and continuous improvement, where all team members have a valued voice. In addition, you will be responsible for building your own capability and sharing learnings with your team, promoting a supportive and collaborative work culture. Methods is known for its high-quality delivery and innovation in a competitive marketplace. As a Methods Senior Product Manager, you will also represent Methods within your client work, promoting our product management approach and Methods' brand, driving the growth and success of our consultancy.
To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will understand how policy and/or technology constraints can affect the development of your products, and how understanding and advocating for user needs, whilst balancing business priorities, creates better digital services.
Responsibilities
Owning a vision and strategy for multiple products, or a single product that is especially complex, high risk or sensitive. This may include working across programmes or portfolios
Developing a product strategy and appropriate artefacts to effectively communicate plans and get stakeholder buy‑in
Creating digital services for the benefits of the user and championing user needs by translating user and business needs into a clear product strategy
Gathering and analysing data to inform decisions
Using your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams
Leading services through the various lifecycle stages following GOV.UK Service Manual standards & principles, including leading teams through service assessments
Actively participating in the Product Community of Practice
People management activities, including contributing to performance reviews, ensuring that your team members have the necessary support to thrive
Coaching product managers within the community to support their personal development and growth
Supporting the recruitment of Product Managers
Keeping abreast of changes and trends in the product management sector
Supporting identifying and escalating opportunities to promote our product management and wider Methods expertise with existing and new clients
In addition to these responsibilities, you will be required to carry out such other duties as may reasonably be required.
Qualifications
Have a passion for product management and a commitment to delivering high‑quality work
Can demonstrate strong leadership skills with experience of engaging with a wide range of users and stakeholders to create, validate and deliver the vision and strategy for your product.
Focus on the best outcomes for users and get buy‑in from stakeholders for these, with a track record of delivering successful products that solve the problem identified, meet user needs and deliver value
Have good knowledge of product management methods and approaches, and experience working with a range of product tools and techniques to achieve positive outcomes
Use data to drive continuous improvement and ensure they are delivering value
Advocate the importance of accessibility and appreciate the importance of accessibility to digital projects in government
Have experience in the application of product management in the public sector, particularly of the GOV.UK Service Manual principles and standards
Are excellent communicators, with the ability to communicate complex and technical concepts to a range of stakeholders
Take a problem‑focused approach to your work, with an understanding of how it fits into the larger picture
Are experienced in coaching others to develop a successful product culture and mindset
Benefits
Autonomy to develop and grow your skills and experience
Be part of exciting project work that is making a difference in society
Strong, inspiring and thought‑provoking leadership
A supportive and collaborative environment
Management development programme, and training
24/7 confidential employee assistance programme
Flexible working including home working and part time
Office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
25 days annual leave plus bank holidays, with the option to buy 5 extra days each year
Two paid days per year to volunteer in local communities or charities
Pension: Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary company bonus based on company and individual performance
Life assurance of 4 times base salary
Private medical insurance including spouse and dependants (non‑contributory)
Worldwide travel insurance including spouse and dependants (non‑contributory)
Enhanced maternity and paternity pay
Season ticket loan, cycle to work scheme
For a full list of benefits please visit our website (www.methods.co.uk/careers/benefits)
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