Senior Product Manager

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Ensure all your application information is up to date and in order before applying for this opportunity. Senior Product Manager Overview This organisation is building a suite of innovative payment products, including a digital wallet, contactless solutions, and payment processing tools. Role Purpose We are looking for a Senior Product Manager to lead the product area, owning the customer-facing mobile wallet experience. This role focuses on how the wallet works end-to-end - from onboarding through to daily usage - ensuring a seamless, reliable experience delivered through mobile releases. You will: Own and evolve the current wallet experience Lead the rollout of a new wallet version from early testing through to full release Operate effectively in a regulated, real-world environment Bring structure and clarity to ambiguous problem spaces This role suits a strong generalist Product Manager who takes ownership, focuses on outcomes, and can navigate complexity. Key Responsibilities Product Ownership Customer signup, onboarding, and account setup Wallet balances, availability, and transaction history Core wallet actions (load, withdraw, transfer, account management) Wallet states, statuses, and user-facing outcomes Representation and clarity of payment activity within the app Error handling, edge cases, and user feedback Regulatory & Operational Alignment Ensure wallet behaviour aligns with regulatory requirements across jurisdictions Translate compliance and risk requirements into clear product experiences Work closely with Compliance and Risk teams Product Evolution Own the roadmap and backlog for the wallet Lead the development and rollout of the next-generation wallet experience Manage transition from early testing (e.g. friends-and-family) to full release Day-to-Day Activities Define priorities and translate ambiguous inputs into clear deliverables Collaborate closely with engineering and design teams Deliver improvements through incremental, well-managed releases Plan around mobile release processes (versioning, approvals, rollouts) Ensure features are production-ready, including documentation and support handover Engage stakeholders across the business Use data, customer feedback, and incidents to continuously improve the product Required Skills & Experience 4+ years’ experience as a Senior Product xehkeey Manager Proven ownership of a customer-facing product or feature area Strong collaboration with engineering teams on systems, flows, and trade-offs Ability to balance user experience with operational and regulatory constraints Experience with mobile, platform, or API-driven products (desirable, not essential) Strong ownership mindset with a focus on outcomes Experience within financial services or regulated environments Self-starter with a positive, proactive attitude Benefits Competitive salary Private health and dental care for you and your family Pension scheme Life assurance 26 days holiday plus bank holidays Professional development support Employee assistance programme Wellbeing and team events
Location:
Manchester
Job Type:
FullTime
Category:
Marketing, Advertising And PR

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