Purpose of the Role People, Planet, Performance, Progress – King’s Cross’ ambition is to be a global exemplar of progressive city life. Inclusive, humane, modern urban city living. This is one of two positions responsible for leading the property management teams, enhancing the value of the properties through excellent customer service, well maintained and efficiently run facilities and through effective service charge management. The role will lead a team to provide consistently excellent service to occupiers, their staff and visitors, ensuring compliance with regulations and Savills’ procedural standards, managing customer relationships and supporting the delivery of asset value, overseeing the maintenance, safety, and administration of the properties. Key accountabilities for the role are to : To support the Head of Property Operations with the day-to-day management of the currently 11 strong team of Property and Assistant Property Managers, being the initial point of escalation for the PM Team, supporting their development and driving operational excellence within the PM function at KX. To allow the Head of Property Operations to devote additional time to driving operational consistency and innovation within the Property Management function at KX. Drive service excellence culture within the teams, championing the KX Values and driving ESG priorities. <...