Criterion Capital is a leading property investment and management company with a diverse portfolio of residential and commercial properties across London. We are committed to excellence in property management and delivering exceptional service to tenants and property owners. Join our dynamic team and contribute to the continued success of one of London’s premier property firms.

About the Role

As a Senior Property Manager, you will be responsible for the management and operation of a mixed portfolio of residential and commercial properties. You will lead and support a team of property managers, ensuring the smooth running of day-to-day operations, maintaining high service standards, and maximising asset performance. This role is key in building strong relationships with tenants, property owners, and contractors.

This is a fully in-house, office-based role, five days per week, based at Piccadilly Circus.

Key Responsibilities

• Oversee the management of a portfolio of residential and commercial properties
• Lead, mentor, and support a team of property managers to ensure high service delivery
• Ensure smooth day-to-day property operations and effective issue resolution
• Oversee property maintenance, repairs, and contractor performance
• Ensure compliance with health & safety regulations, legal requirements, and company policies
• Manage tenant relations including leases, rent collection, renewals, and disputes
• Prepare and manage budgets, ensuring cost control and financial performance
• Liaise with property owners, tenants, and external contractors
• Develop and implement strategies to enhance property performance and profitability
• Drive continuous improvement in operational efficiency and tenant satisfaction

Key Requirements

• Minimum 5 years’ experience in property management
• At least 2 years in a senior or managerial role
• Strong knowledge of property legislation, lease management, and health & safety compliance
• Experience managing budgets and financial reporting
• Proven leadership and team management skills
• Ability to manage multiple properties and priorities simultaneously
• Strong communication and problem-solving abilities
• Proficiency in property management software and Microsoft Office
• Professional qualifications such as RICS, IRPM, or ARLA are highly desirable

What We Offer

In-house role with long-term stability

Opportunities for career progression within a leading property firm

Support for professional development and training

Collaborative, fast-paced working environment