Senior Resident Liaison Officer Refurbishment

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SeniorResident Liaison Officer RefurbishmentNottinghamCompetitiveSalary+Car / Car Allowance +ExcellentBenefitsPermanent - Full Time 40 HoursAn exciting opportunity has arisen within our growing Refurbishment business for aSeniorResident Liaison Officerto join a dynamic Partnership team.Working out of ourNottinghamoffice within a wider delivery team and responsible to theCustomer Care Manager, the position will deliver a first-class customer experience drivinghigh levelsof satisfactionworking on social housing refurbishment contracts.We are looking for a pro-active and engaging individual who has exceptional communication skills and customer service experience. You will have good administration skills, comfortable in the use of Microsoft Office, and ideally with some experience of CRM systems.You will be?an experiencedSeniorResident Liaison Officerwith proventrack recordof successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes.BenefitsBonus entitlement based on performance KPIsHolidays - 26 daysLife AssurancePensionPrivate medical insuranceAbility topurchaseadditionalholidayAccess to discount portalCycle to Work scheme and the Lovell Way to EVDigital GPEmployeeassistanceprogrammeSharesave schemeAs an Investors in People Gold award employer, Lovell is the UKs leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths,skillsand personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovella great placeto work for all.JBRP1_UKTJ
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Location:
Nottingham
Job Type:
FullTime

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