Location: Hybrid – 1 day per week in our London (Moorgate) office, with occasional travel to Manchester for team meetings and UK-wide events throughout the year when required. Salary: £(phone number removed) performance-related bonus Contract: Full-time, Permanent

As our Senior Sales Administrator, you will play a key role in providing high‑quality administrative, organisational and operational support across our sales, engagement and bid functions. You’ll help keep our processes running smoothly, ensuring information is accurate, activities are well coordinated and the team is set up for success.

In this role, you’ll work closely with the Head of Solutions Design, Sales team, Account Directors and senior leaders across the business. You’ll support a wide range of activities including CRM management, reporting, event logistics, document preparation and scheduling.

This is a great opportunity for someone who is highly organised, proactive and confident handling multiple tasks in a fast‑paced environment. If you enjoy creating order, improving processes and being a reliable go‑to person for administrative support, you’ll thrive here.

Key Responsibilities

Client & Sales Support Administration

* Conduct structured research and client profiling to support the sales team and prepare engagement summaries.

* Maintain accurate engagement tracking, logging all activity, outcomes, and updates within HubSpot and internal trackers.

* Oversee lead hygiene and CRM data quality, ensuring completeness and consistency across all sales records.

* Perform routine HubSpot cleansing and generate weekly/monthly performance and engagement reports.

Event & Logistics Coordination

* Coordinate administrative logistics for client, internal, and industry events (not including content creation). This includes: bookings, schedules, guest lists, travel arrangements, and post‑event reporting.

* Attend UK-wide events when required as part of supporting delivery.

Communications & Scheduling

* Prepare routine communications, meeting packs, documents, and templates to support team operations.

* Manage diary coordination, scheduling meetings and aligning availability across multiple teams.

Administrative Excellence & Workflow Management

* Use AI tools to support routine or repetitive data/administrative tasks to enhance efficiency.

* Maintain and organise the bid library and reference data, ensuring documentation is accurate and easily accessible.

* Provide structured administrative support across bid and engagement workflows, ensuring timelines and actions remain on track.

Monitoring & Reporting

* Submit and track FOIA requests, logging responses and maintaining CRM records.

* Support marketing campaign administration, monitoring HubSpot engagement and preparing follow‑up tasks.

* Conduct contract monitoring, tracking contract end dates and arranging initial client follow‑up meetings.

What We’re Looking For

* A highly organised administrator with exceptional attention to detail.

* Confident communicator, comfortable liaising with senior stakeholders.

* Able to balance multiple deadlines and administrative tasks simultaneously.

* Experience with CRM systems (HubSpot preferred but not essential).

* Strong document formatting and preparation skills.

* Ability to work 1 day per week from our London office, and travel occasionally to Manchester and UK-wide events.

Why Join Retinue Solutions?

* Supportive team: Work with experienced sales, bid, and engagement professionals.

* Purposeful work: Contribute to meaningful projects across key client sectors.

* Hybrid working: Benefit from flexibility combined with structured in‑person collaboration