Senior Security and Fire Systems Service Engineer

Full-time, Monday to Friday 08:0017:00

Greater London

Fidelity is a progressive and expanding NACOSS Gold and BAFE FIRE Gold accredited Integrated Security and Fire Systems company specialising exclusively in commercial applications. As part of the Ranger Group.Fidelity benefits from the strength, stability and forward-thinking culture of a wider organisation that genuinely values its people. The Ranger Group places employee wellbeing, development and long-term career growth at the heart of its business, and this ethos is deeply embedded within Fidelitys own team culture.

This is an excellent opportunity to join a friendly, motivated and supportive team with a strong family ethos and outstanding progression opportunities. Fidelitys core services include:

Access Control

Video Surveillance Systems

Audio/Video Entryphone

Intruder Alarms

IP-Based Systems

Fire Alarms

Smoke Vents

Emergency Lighting

Gate Automation

Door Automation

Key Responsibilities

Carry out corrective maintenance, including fault finding, troubleshooting and achieving first-time fixes wherever possible

Complete remedial works and small installation tasks

Perform preventative maintenance across a range of systems

Liaise professionally with clients while on site

Work with monitored systems in coordination with our Alarm Receiving Centre

Represent Fidelity and the Ranger Group as a professional ambassador in the field

Complete all site and electronic documentation accurately and promptly

Demonstrate strong technical knowledge across all relevant disciplines

Participate in ongoing internal and external training covering technical, regulatory and health and safety requirements

Provide mentorship and support to junior engineers and apprentices

Take part in the out-of-hours on-call rota

Key Skills & Experience

Strong industry knowledge across integrated Security and Life Safety Systems

Excellent understanding of electrical principles

Proven problem-solving and fault-finding ability

Solid knowledge of relevant regulations and standards

Personal Attributes

Confident communicator with customers and colleagues

Multi-disciplined engineer with a proactive approach

Strong time-management and organisational skills

Comfortable working autonomously and supervising others

Motivated, reliable and able to use initiative

Competent with Microsoft Office and networked/IP-based systems

Salary & Benefits

£42,000 £46,000,depending on skills and experience

Company vehicle and fuel card

Participation in on-call rota (approx. 1 week in 6)

£385/week standby payment

£90 for travel to site and first hour on site

Standard overtime rate for subsequent hours

Paid standard hourly rate

Company private health insurance scheme (employees and families)

Pension scheme

Company mobile, tablet and laptop

Full uniform including PPE

All specialist tools provided

25 days annual leave plus Bank Holidays (plus chance to buy 5 extra)

Staff social events

Ongoing training and genuine progression opportunities

Field engineers work primarily within Greater London, with most sites inside the M25

As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.

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