Looking for a Senior Service Designer in United Kingdom with strong skills in qualitative research, synthesis, and systems mapping, and the ability to partner with UX Designers to translate service-level insights into meaningful experience opportunities.

What You’ll Do as a Sr. Service Designer:

Collaborate Across Disciplines

• Work closely with Business Analysts to validate findings with operational data.
• Partner with UX Designers to translate service-level insights into experience opportunities.
• Support workshops and synthesis sessions with prepared materials and facilitation.

What You Bring (Essential):

• Experience in Service Design, CX Strategy, UX Research, or Business Consulting
• Strong skills in qualitative research, synthesis, and systems mapping
• Proven ability to document complex workflows and create service blueprints
• Proficiency in visual communication and structured documentation
• Comfortable navigating ambiguity and working independently within a guided scope

Strong collaboration skills across design, business, and technology teams

About Us:

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.

Please let me know the best time and number to connect with you or please give me a call on +44 204-571-6547 or send your resume on (Renisha.panchal@ascendion.com) to discuss this further. Also, if you happen to know anyone who fits this role, please send us their resume. We do have a referral policy.