Senior Solutions Engineer

VisionTrack

Please ensure you read the below overview and requirements for this employment opportunity completely.
Hybrid – must be able to commute to Tunbridge Wells, Kent, occasionally
Permanent

The opportunity

VisionTrack is one of Europe's leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations.

We're now looking for a Senior Solutions Engineer to join our Solutions Specialist team. This is a hands-on, customer-facing technical role where you'll sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable.

This role is ideal for someone who enjoys translating real-world customer problems into structured, deliverable technical solutions – and who's comfortable challenging assumptions when needed.

What you'll be doing

• Acting as the technical voice of the customer during presales and early delivery
• Working with Sales and Account Management to qualify customer requirements
• Designing end-to-end solutions, including:
  • Device selection and configuration
  • Platform configuration and integrations
• Producing clear solution documentation (assumptions, risks, constraints and gap analysis)
• Supporting RFPs, RFQs, tenders and Proofs of Concept
• Identifying solution gaps and proposing mitigations or phased approaches
• Working closely with Product and Engineering to validate feasibility and constraints
• Supporting complex onboardings and acting as a technical escalation point post-sale
• Operating within defined architectural standards and governance processes

What we're looking for

• Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar
• Strong technical understanding of:
  • Vehicle telematics systems
  • Vehicle video/camera solutions
  • Connected or IoT devices and cloud platforms
• Comfortable in customer-facing, consultative environments
• Able to balance customer needs with technical, operational and commercial realities
• Clear communicator who documents decisions and risks well

Nice xbpsjku to have (but not essential)

• Automotive electrical knowledge (CAN, power, signals)
• Exposure to IoT firmware or device configuration
• Experience supporting PoCs or pilot deployments
• Background in fleet, safety-led or regulated telematics environments

Why VisionTrack

• Market-leading, award-winning technology
• Real impact on road safety and insurance outcomes
• High-calibre technical environment with clear standards and governance
• Opportunity to shape solutions at scale, not just “sell and hand over”

If you like being the person who brings clarity to complex technical conversations and want your solutions to actually work in the real world, we'd love to hear from you.