Senior Transition Manager Till March 2026 London 2 days a week

The Senior Transition Manager will be responsible for managing the whole process of transferring services and staff into a delivery service from one existing contract to another, ensuring service levels are maintained.

The Senior Transition Manager will act as Engagement Manager for ADM with accountability for contractual matters, delivery of the agreed deliverables to time and budget, overall budget responsibility and Emon reporting and ensuring compliance with the client mandated rules.

The role also includes development and maintenance pf project plans and reporting to the customer and internal management. It will manage the service delivery setup and engagement and liaison with the Service Delivery organization that will operate the service going forwards using and applying the Global Transition Methodology (GTM). The role will also oversee each of the transition streams.

Notably the resourcing (working with HR on TUPE), Knowledge Transfer, Processes - working with CIS via the SIAM layer, tooling - ensuring all the team/resolver group/squad detail is fed into whatever ITSM tool is used, or dev tracking tools such as JIRA, understanding any WIP/projects, and working with Security to ensure compliance with whatever standards are applicable...