Senior UX/Service Designer:

Who we are? HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships

The role:

The team is building a new platform to enable the efficient, secure and controlled sharing of data across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting:

Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable

What does a day in the life look like for a Senior Service Designer?

Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on re...