Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design * Scope and deliver components of end-to-end user research activities in a variety of programme contexts * Recommend and execute appropriate user research activities based on project needs * Create and maintain phase-appropriate user research deliverables * Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication * Respond to challenges, supporting the team to reach a resolution * Support clients through all phases of the design process, from ideation to implementation Stakeholder management * Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD * Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery * Show commercial awareness, looking...