Overview As a UX Designer in the Digital team within the business accelerator, you will design, build, and manage new B2B products and solutions that put customers first. You'll work alongside designers, user researchers, product managers, and engineers to create end-to-end experiences. Your role will focus on experience design for digital products and services, balancing strategy, user research, and visual design. You will help foster a collaborative, customer‑focused culture and drive innovation across the organization. Drive product design excellence, balancing craft with business impact and upholding quality and consistency in design deliverables. Responsibilities

Define and create complex end-to-end products and services from concept to launch Deliver design artifacts across all project phases, including concept development, production, and documentation Lead and support user research initiatives, stakeholder engagement, and design workshops Advocate for customer‑centric design using insights and data to inform user experiences Partner with the design system team to represent customer and business needs Collaborate with other disciplines to provide feedback and context for design and research Present and communicate design work and recommendations to stakeholders across the organization Manage stakeholders, resolve issues affecting design quality, and identify opportunities for innovation Mentor and support designers, fostering best practices and methodologies Champion a collaborative, customer‑focused design culture within the organization

Qualifications

Proven experience in hands‑on product design roles, demonstrating craft and problem‑solving in end‑to‑end environments Strong portfolio showcasing UX processes such as user journeys, wireframes, prototypes, user research, and usability testing Experience using data and customer insights to inform design decisions Effective communication of design solutions and ability to articulate the value of design in product development Awareness and practical understanding of current technologies relevant to digital experiences Ability to develop and sustain cooperative working relationships with peers, managers, and stakeholders Proficiency with modern design systems, prototyping software, and design tools (Figma preferred) Comfortable prototyping and designing at different levels of fidelity Thrives in a fast‑paced, collaborative, cross‑functional environment Bachelor's degree in Design, HCI, or related field, or equivalent professional experience

Preferred Qualifications, Capabilities, and Skills

Experience working on complex B2B/SaaS/enterprise tools Experience with Atlassian suite (Jira & Confluence) is desirable Experience with B2B applications preferred

About the Opportunity Are you passionate about creating compelling B2B products and services? At JP Morgan Chase, you'll have the opportunity to shape new ventures and drive user satisfaction through delightful digital experiences. Our business accelerator teams are at the forefront of product innovation, working with diverse professionals to build solutions that matter. We value intellectual curiosity, collaboration, and a customer‑centric mindset. If you thrive in a fast‑paced environment and want to make a real impact, this is the place for you. About JP Morgan Chase J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. Corporate Functions Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Digital Team The Digital team is dedicated to creating innovative, industry‑leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy. #J-18808-Ljbffr