Senior UX Researcher – Contract (outside IR35) January Start We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills. Qualifications

6+ years of user research experience with direct, hands‑on experience in both qualitative and quantitative methods Demonstrated experience in designing and leading large‑scale quantitative surveys across large samples Hands‑on experience with information architecture methods, including tree testing and card sorting Strong experience with moderated and unmoderated usability testing in an Agile delivery environment Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures Ability to synthesise quantitative and qualitative findings into clear, actionable insights that inform product and design decisions at scale

Nice to have

Experience with platforms like UserZoom, Maze or Optimal Workshop Familiarity with advanced quantitative analysis or a strong background in statistics Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks

What you’ll be doing Hands‑on UX Research Projects (70% Capacity)

Lead independent, end‑to‑end foundational research projects with a strong focus on quantitative surveys Design and run research studies to support feature prioritisation frameworks across multiple markets Support additional strategic, foundational projects as the program(s) evolve Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions

Research Process and Standards (20% Capacity)

Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high‑quality research Partner with designers to support and enable design‑led research, providing guidance on methods, study design and interpretation of results Ensure alignment with UX metrics, frameworks, and organisational standards

Research Operations (10% Capacity)

Support the development of a research repository and UX research backlog Ensure research tools are being used within budget constraints

Please note, re timelines, due to the Christmas break, we will review applications w/c 5th January with a view to fast track interviews and onboard as quickly as possible. #J-18808-Ljbffr