Senior Wellbeing Coordinator

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Job Description

Our client, a community development charity based in East London, is seeking a Senior Wellbeing Coordinator to join their team. Working within the Wellbeing team, you will play a key role in delivering their services by providing compassionate, person-centred emotional support to individuals who are experiencing a mental health crisis, are at risk of entering one, or are on a path to recovery. You will help to de-escalate individuals in distress, carry out holistic assessments, provide tailored 1:1 support, assist with the delivery of group activities, and ensure appropriate signposting and referrals to relevant services.

Key responsibilities include:

  • Lead in delivering immediate, non-judgemental emotional support to individuals presenting in crisis, using trauma-informed and person-centred approaches.
  • Coordinate and deliver the de-escalation of high-distress situations, working collaboratively with staff to ensure a safe and supportive environment for both service users and team members.
  • Conduct and quality-assure comprehensive initial assessments, identifying complex needs, risk factors, and safeguarding concerns while ensuring all documentation meets internal and external standards.
  • Deliver advanced, outcomes-focused one-to-one wellbeing sessions, tailoring interventions to individual needs and supporting service users with complex or high-risk presentations.

About you:

Experience working with adults facing mental health challenges and navigating barriers to accessing services such as housing, health care, benefits, and community support.

Strong background in engaging with individuals and providing holistic support through one-to-one sessions, assessments, and personalised wellbeing or recovery plans.

Excellent communication and interpersonal skills with the ability to build trust, show empathy, and engage sensitively with individuals experiencing mental health difficulties.

Skilled in providing structured support and using active listening techniques to assess needs, offer guidance, and refer to appropriate services.

We are seeking applications from experienced Wellbeing Coordinators who are passionate about supporting others and committed to making a meaningful difference in peoples lives. The successful candidate will be proactive, resilient, and confident working both independently and collaboratively within a multidisciplinary team. If you are driven to support individuals experiencing mental health challenges, we would warmly welcome your application.


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Location:
Dagenham
Job Type:
FullTime
Category:
Healthcare

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