Our client is looking for a service advisor for their franchise dealership in Tunbridge Wells. If you are looking for a new role in a business that looks after their team, rewards exceptional performance and works closely with you to develop your career, this could be the role for you. take a look at the below information and apply. QUALIFICATIONS Essential G.C.S.E. English at Grade C or equivalent Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training Desirable NVQ/SVQ levels 2 and 3 in Customer Service. SKILLS REQUIRED Essential Able to work efficiently with the public Able to convey information clearly & succinctly whether verbal or written Able to establish effective working relationships with varied personnel Able to work independently demonstrating initiative and pro-activity Able to demonstrate sensitivity, diplomacy and tact Able to persuade negotiate and influence others Flexibility to cover absences of similar role Basic computer skills Desirable Some mechanical knowledge Word processing/ spreadsheet skills PERSONAL ATTRIBUTES Essential Smart appearance Excellent telephone manner Able to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Efficient and well organised