Service Advisor

2 Days Old

As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development, as well as guidance and support from your fellow Service colleagues. This is a truly exciting opportunity with potential for progression opportunities.
Hours: Monday - Friday 08.30 - 18:00 (Saturday on a rota basis 8.30 - 12.30)
Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made
As a Service Advisor at our busy dealership you must have heaps of ener...
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Location:
Carlisle
Salary:
£30,000
Category:
Customer Service & Support

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