Service Coordinator (Generator)

New Yesterday

Job Title: Service Coordinator (Generator)
Location: St Albans
Salary: Competitive
Job type: Full Time - Permanent. 37.50 Hrs per week Mon/Friday
What you'll do:
Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works. Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required. Ensure all aspects of work are arranged including engineer access, parts and equipment. Manage all jobs through to the point of invoice as efficiently as possible. Liaise with other internal departments as necessary to meet customer requirements. Work closely with the Generator Operations Manager to deliver contract efficiencies.What's important to us:
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.
Why you're our kind of person:
We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference ...
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Location:
St Albans
Job Type:
FullTime
Category:
Customer Service & Support

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