Service Coordinator

New Yesterday

Due to continued growth, we are looking to recruit an experienced Service Coordinator to join a leading global business in Scarborough
The successful candidate will be required to organise and oversee the scheduling regular maintenance, call out and remedial work for a team of field service engineers. This role involves scheduling appointments, ensuring effective communication between the field service team and clients, managing logistics for field service tasks.
Interested candidates will have a background in coordinating similar works, able to multi task and communicate across all levels effectively.
This is a permanent position available for an immediate start.
Key Responsibilities:
Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.
Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.
Ensure all aspects of work are arranged including engineer access, parts and equipment.
Manage all jobs through to the point of invoice as efficiently as possible.
Liaise with other internal departments as necessary to meet customer requirements.
Work closely with the Generator Operations Manager to deliver contract efficiencies.
Requirements:
Proven experience in a s...
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Location:
Scarborough
Salary:
£28,000
Job Type:
FullTime
Category:
Customer Service & Support

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