Service Coordinator

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At Places for People, we hire People, not numbers! So, if you like the sound of one ofour jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
More about your role
As a Services Coordinator, you'll be responsible for the smooth day-to-day running of Retirement housing developments, ensuring properties are safe, well-maintained, and managed in line with policies and procedures. You'll carry out regular health and safety checks, support tenancy compliance, maintain accurate records, and act as the main point of contact for customers. You'll help coordinate communal facilities, report and resolve issues promptly, and manage basic financial tasks such as collecting payments. You'll also support engagement activities that promote community use of the development and help deliver a responsive, customer-focused service to our older adults.
Please note: This is a 30 hour post split: 15 hours (2 days) at Letham Gardens and 15 hours (2 days) at Market Court.
More about you
You're organised, approachable, and confident managing varied tasks independently. With strong communication and customer service skills, you take a proactive approach to problem-solving and enjoy working with people. You have a solid understanding of health and safety in the workplace, are comfortable using digital systems, and can manage records with accuracy. You're committed to delivering high-quality housing and property services, ensuring customers feel safe, supported, and well-informed in their homes.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
Competitive salary, with a salary review yearly
Pension with matched contributions up to 7%
Excellent holiday package up to 35 days annual leave with the option to buy or sell leave
Cashback plan for healthcare costs up to £500 saving per year
A bonus scheme for all colleagues at 2%
Training and development
Extra perks including huge discounts and offers from shops, cinemas and much more
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .
W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. xsrmqjs Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Apply
Location:
Dunbar
Job Type:
PartTime
Category:
Customer Service

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