Service Delivery Manager - Aviation Facilities

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Job Title: Service Delivery Manager Aviation Facilities
Location: West London(On-site, 5 days per week)
Salary: £60,000 + Company Car + Bonus
Overview
An excellent opportunity has arisen for an experienced Service Delivery Manager to join a leading facilities management provider operating within a major UK aviation environment. This role is based full-time on site and will oversee the delivery of maintenance and facilities services across West London.
You will be responsible for managing a team of engineers and ensuring the safe, compliant, and efficient operation of critical building systems within a fast-paced aviation setting.
Key Responsibilities
Lead and manage a team of multi-skilled engineers delivering planned and reactive maintenance across terminal facilities

Ensure all service delivery meets contractual KPIs, SLAs, and regulatory compliance standards

Oversee maintenance activities across a range of building services within a live aviation environment

Drive high standards of health, safety, and operational performance

Manage subcontractors and specialist service providers where required

Monitor performance, reporting, and service improvements to ensure optimal operational delivery

Support continuous improvement initiatives across engineering and facilities services

Requirements
Proven experience working within an aviation environment

Strong background in facilities management , ideally managing hard services, soft services, or integrated FM contracts

Demonstrated experience managing engineering or maintenance teams

Technical or engineering qualification (e.g., HNC/HND, NVQ, City & Guilds, or equivalent)

Strong knowledge of building services maintenance and compliance standards

Excellent leadership, communication, and stakeholder management skills

Ability to operate effectively in a high-profile, safety-critical environment

Whats on Offer
Competitive salary of £60,000

Company car or car allowance

Performance-related bonus

Opportunity to work in one of the UKs most high-profile operational environments

Career progression within a leading facilities management organisation

If you are an experienced Service Delivery Manager with aviation facilities experience and a strong engineering background, we would like to hear from you.

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Location:
Hounslow
Salary:
£60,000
Job Type:
FullTime
Category:
IT;Property;Travel

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