(Flexibility is essential to meet the needs of the business, which may require you to adjust your usual working hours and days from time to time)About the RoleWe are seeking an experienced industry professional with a proven history of managing a high-profile managing agent framework portfolio to join our operations team.You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and presentations. With a strong focus on ESG and Health and Safety.To ensure we exceed client expectations in relation to cleaning and associated services and take responsibility for all aspects of management of your portfolio as well as building and maintaining client relationships.Ensure the consistent delivery of service, whilst driving growth and service enhancements through the provision of innovative and sustainable solutions.Why work for us?Regular Cleaning are dedicated to ensuring that all candidates can excel through a transparent recruitment process. Applicants can request reasonable adjustments at any time during the application process. If you require reasonable adjustments in submitting your application, or in any part of the recruitment process, please contact us at careers@regularcleaning.com & we will be happy to discuss & support.We are an innovative and growing business with core family-based values. Join us to support out team in providing excellent cleaning and associated services to businesses across Central and Greater London. You will be welcomed into a friendly and professional team who are dedicated to giving excellent customer service and supporting each-others’ wellbeing. You will have access to a wide range of development opportunities to support you in achieving your full potential at work. If you are looking to join a diverse and caring work environment, we are right for you!Regular Cleaning are proud to be an equal opportunities employer. With our values at the core of everything we do, our commitment is to nurture a diverse & inclusive culture. We aim to create better places which begins with our people, we celebrate diversity and want to inspire & support you to achieve your ambitions. If you reflect our values & believe in our purpose, we want to hear from you! All employment decisions are based on business needs, job requirements & individual qualifications. We are united by our values & do not tolerate any form of discrimination or harassment & encourage applicants from all backgrounds & of all ages. #J-18808-Ljbffr