Service Centre Analyst (IT Support) Location: Bristol, UK Salary: £29k per annum Contract: 12-Month Fixed-Term Contract (FTC) Strong potential for permanent opportunity upon successful completion

Our client is a globally recognised organisation operating across multiple countries, delivering essential services that positively impact communities worldwide. With a strong focus on innovation, inclusivity, and continuous improvement, they are committed to providing high-quality support across a modern and evolving IT landscape. Based in Bristol, you will act as a key point of contact for IT support, delivering first-line technical assistance and excellent customer service. You'll collaborate with internal teams and global stakeholders to resolve issues, improve processes, and maintain a reliable IT environment-ideal for someone proactive, customer-focused, and eager to grow within a supportive team. Key Responsibilities Provide first-line IT support via service portal, phone, and face-to-face interactions Troubleshoot and resolve incidents across a range of technologies Proactively identify and resolve potential issues before they impact users Maintain and improve IT documentation and knowledge base Support IT asset management processes Contribute to continu...