Service Desk Team Leader, £35,000 per annum Benefits, Northwich (Cheshire), Hybrid working included i.e. 3 days in the office, 2 from home, Global Company with greta culture. Overview of the Service Desk Team Leader: Are you ready to step up, stand out, and LEAD? If you're a powerhouse of tech know-how with a heart for service and a passion for inspiring othersthen this Service Desk Team Leader opportunity is your stage. As a Service Desk Team Leader , you will become the heartbeat of our clients service desk operations, guiding a team of top-tier engineers to deliver world-class support to high-value clients. This isn't just team leadershipthis is leadership at its finest. You'll bring clarity to chaos, structure to scale, and energy to execution. Service Desk Team Leader Duties: Own service desk productivity, ensuring tasks are prioritised, covered, and completed on timeevery time. Build a culture of motivation, collaboration, and excellencebecause energy is contagious. Be the go-to leader for support, escalations, and coachingleading from the front, not the sidelines. Drive KPI performance with purpose, passion, and precision. Identify and champion con...