Service Engineer / CCTV Control Rooms & Integrated Security

New Yesterday

Service Engineer / CCTV Control Rooms & Integrated Security Site Engineer
A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone confident in fault finding, PPM and technical support.
If youve also worked in the following roles, wed also like to hear from you: Site Engineer, CCTV Engineer, Access Control Engineer, Security Installation Engineer
SALARY: £40,000 - £44,000 per annum + Benefits
LOCATION: Site in East London or Site in Central London
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments.
As a Service Engineer you will deliver maintenance, troubleshooting and planned preventative maintenance (PPM) across digital CCTV, access control systems and perimeter detection systems. You will work on enterprise level systems and control room solutions, ensuring infrastructure and networked security equipment operate at peak performance.
The Service Engineer will join a dedicated regional service team, providing technical support, fault finding and on-site repair capability while maintaining excellent customer service standards. This role requires flexibility, a proactive attitude and the ability to work within demanding, high-security settings.
ABOUT US
Ocular is an independent security systems integrator with over four decades of experience delivering security solutions across high-security, public space, transport, and infrastructure projects throughout the UK and Ireland.
The company is committed to building long-lasting customer relationships by delivering exceptional service at every stage. Through strong partnerships with leading technology providers, Ocular remains at the forefront of innovation, delivering reliable, tailored security solutions to meet each customers unique requirements.
As part of Synectics Plc, our company values underpin everything we do, and we consistently recognise individuals within our business who demonstrate these behaviours.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the Service Engineer include:
Service Delivery: Provide a reliable, courteous and efficient engineering service to the client at all times
System Maintenance: Carry out day-to-day care, maintenance and repair of large-scale digital CCTV and access control systems
Control Room Support: Maintain and support complex control room environments and monitor wall solutions
Perimeter Systems: Support and maintain perimeter detection and intruder detection systems
Planned Preventative Maintenance: Complete scheduled PPM tasks in line with service agreements
Fault Finding & Repairs: Diagnose issues, undertake on-site repairs and ensure systems are restored promptly
Client Communication: Maintain clear and consistent communication with clients and third-party vendors
Helpdesk Updates: Accurately update and close service calls via the helpdesk system following each visit
Professional Standards: Maintain a professional appearance and positive attitude representing the organisation
Team Support: Assist colleagues and participate in the call-out rota and occasional nights away as required
CANDIDATE REQUIREMENTS
ESSENTIAL
Sound knowledge of CCTV systems and IT systems across varying scales
Experience with RAID recording and enterprise level security systems
Proven experience of fault finding and on-site repair capability
Strong analytical and problem-solving skills with a methodical approach
Ability to complete documentation accurately and manage multiple tasks
Excellent customer service and communication skills
Flexible approach to working hours and operational requirements
Eligibility to live and work in the UK and ability to obtain a high level of vetting
DESIRABLE:
Knowledge of monitor wall solutions and control room technologies
Experience with access control systems and intruder systems
Experience supporting integrated security systems within high-security or infrastructure environments
Our Commitment to Equality and Diversity
Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
NO AGENCIES PLEASE
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
JOB REF: AWDO-P14466
This job is being advertised by AWD online on behalf of Ocular
AWD-IN-SPJ
TPBN1_UKTJ
Apply
Location:
Islington
Salary:
£40,000
Job Type:
FullTime
Category:
Engineering;IT;Manufacturing;Engineering

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