Location: M25, London – covering London & Home Counties Job Type: Full-Time, Permanent ? Hours: 40 hours per week + overtime & on-call rota Salary: Competitive, Dependent on Experience (DOE) Job Overview We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.You will work both independently and as part of a supportive team, covering customer sites within your allocated area. Key Responsibilities Carry out routine servicing and reactive maintenance Diagnose and repair system faults Commission equipment following training Represent the business professionally on customer sites Maintain accurate service reports and documentation Use mobile devices and systems for job management Deliver high standards of customer care Participate in the on-call rota Work closely with senior engineers and management Requirements Previous experience in a service, maintenance, or engineering role (preferred) Strong customer service and communication skills Confident using smartphones, tablets, and laptops Ability to work independently and manage workload effectively Good written and verbal communication skills Full UK Driving Licence (essential) Understanding of British Standards (desirable) Willingness to learn and develop professionally Essential Certifications FIA (Fire Industry Association) Certification Honeywell Certificate of Completion (or equivalent) Full UK Driving Licence Desirable (Not Essential) ECS (Electrotechnical Certification Scheme) Card Asbestos Awareness Training Manual Handling Training Enhanced DBS Clearance Benefits Competitive salary (based on experience) Overtime and on-call payments Company vehicle and tools provided Full training and ongoing development Stable, long-term employment Additional Information On-call: 1 day per week (with notice provided) Overtime availableJBRP1_UKTJ