Service & Maintenance Controller

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Job Description About this Role
We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. You'll manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the way.
Coordinate mobile, workshop, and third-party repairs with efficiency and accuracy.
Handle service bookings, breakdowns, damage reports, and warranty cases.
Communicate regularly with customers, ensuring updates are timely and transparent.
Record and monitor service updates and costs on our maintenance system.
Support compliance scheduling and reporting for key service milestones.
About You
You'll bring hands-on experience from a similar service control, fleet maintenance, or engineering admin role. Calm under pressure and organised by nature, you'll thrive in a busy environment where no two days are quite the same.
Proven experience in a similar service or fleet coordination role.
Excellent communication and scheduling skills.
Confident using maintenance management systems.
Comfortable working with customers and internal teams.
Passionate about high service standards and asset availability.
Even if you don't tick every b...
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Location:
Sheffield
Job Type:
FullTime
Category:
Installation, Maintenance & Repair

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