MAINTENANCE MANAGER CREWE UP TO £50,000 + PROGRESSION + GREAT CULTURE + MON-FRI Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors. They are seeking an experienced Maintenance Manager / Head of Service & Maintenance to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You'll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment.THE ROLE:Leading the Service & Maintenance business unit, setting direction, objectives, and performance standardsManaging installation teams, service engineers, and service administration functionsEnsuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standardsOverseeing service planning, scheduling, and resource allocation to optimise efficiency and responsivenessActing as the senior escalation point for major service issues and key client relationshipsDriving continuous improvement across service processes, systems, and delivery modelsManaging the department budget including forecasting, cost control, and financial performanceImproving service revenue, contract profitability, and operational cost efficiencyEvaluating service contracts, warranties, and maintenance agreements to ensure commercial viabilityDeveloping KPI dashboards and reporting to monitor operational performance and service outcomesWorking closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle managementEnsuring compliance with all relevant safety, regulatory, and quality standards THE PERSON:Proven experience leading a service, maintenance, or operational function within a technical environmentCurrently in a Sor similar roleStrong leadership skills with experience managing engineering, installation, or service teamsCommercially aware with experience managing budgets and operational performanceConfident stakeholder manager with strong client-facing experienceAnalytical and data-driven approach to performance improvementComfortable operating in a fast-paced environment with multiple prioritiesStrategic mindset with a proactive, hands-on leadership stylePassionate about service excellence, customer satisfaction, and continuous improvementBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.JBRP1_UKTJ