Service Manager (Automotive)

New Yesterday

Circa £55k+ Per Annum + Company Vehicle

* Based in the Bromley area

* Hours: Monday to Friday 8am to 6pm

* Role available due to company expansion

* You must have management experience in a similar dealership environment

Monday Matters Recruitment is proud to be partnering with a prestigious automotive dealership in the Bromley area to recruit an experienced and driven Service Manager. This is an exciting opportunity to join a high-performing site undergoing significant expansion, creating the need for a strong leader to take the service department to the next level.

The Role:

Reporting directly to the Aftersales Manager, you will be responsible for overseeing the daily operations of a busy service department, leading a team of 18 staff including service advisors, technicians, and support personnel. You will play a key role in delivering exceptional customer service, driving performance, and ensuring operational excellence in line with the brand’s premium standards.

Key Responsibilities:

* Lead, motivate, and develop a team of 18 to achieve departmental targets

* Oversee workshop efficiency, productivity, and quality control

* Ensure an outstanding customer journey from booking through to vehicle handover

* Monitor KPIs, including labour sales, efficiency, and customer satisfaction

* Work closely with the Aftersales Manager to support strategic growth plans

* Maintain compliance with manufacturer standards and health & safety regulations

* Drive continuous improvement across processes and team performance

About You:

* Proven experience as a Service Manager or Senior Aftersales professional within a dealership environment

* Strong leadership skills with the ability to inspire and develop teams

* Commercially aware with a track record of delivering results

* Passion for delivering exceptional customer service

* Highly organised with the ability to manage a fast-paced operation

What’s on Offer:

* Opportunity to join a prestige brand in a growing and evolving site

* Competitive salary and bonus structure

* Career progression opportunities within an expanding business

* Supportive leadership team and modern working environment

If you are a motivated Service Manager looking to take on a new challenge within a premium automotive environment, we would love to hear from you
Apply
Location:
Bromley
Salary:
£45,000 - £55,000 /annum
Job Type:
FullTime
Category:
Automotive/Aerospace

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