Service Manager - Care and Support (Permanent)

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Richard Irvin an RSK Group company are recruiting for a Service Coordinator to join the team based in Loanhead (Edinburgh), UK. This is a full-time, permanent position. Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK meaning you re never too far from the help you need. Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives. Request RAMS for subcontractor visits Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required Liaise between customer and operations management to ensure smooth operational delivery Good working knowledge of computer packages; Word, Excel and Outlook Excellent telephone skills and manner Experience working within a multi discipline office environment Salary depending on experience Company Pension Life assurance #Consultancy #Recruitment #RSKfamily We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients project goals. Our experts extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach. Our clients include TotalEnergies, National Libraries of Scotland, Erskineand the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages. Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company. By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments. We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities. Life Assurance Annual Leave Purchase Cycle to Work Scheme Discounted Gym Membership Mental Health Support Electric Vehicle Salary Sacrifice Scheme Joining Bonus
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Location:
Loanhead
Job Type:
FullTime

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