Service Manager - Environmental Quality, Streetscene & Grounds Maintenance

New Yesterday

Overview Rochdale Borough Council is looking for a strong, experienced operational leader to take responsibility for Environmental Quality, Streetscene and Grounds Maintenance services across the borough. This role is about leadership, structure and consistency. You will be responsible for setting clear standards, strengthening performance management, and providing visible, confident leadership to large frontline teams delivering services that matter to residents every day. We are open to candidates from a range of operational backgrounds. What matters most is your ability to lead people well, put robust management arrangements in place, and drive reliable day‑to‑day delivery in a complex, customer‑facing environment. Responsibilities
Providing strong, visible leadership to large frontline operational teams Putting clear structures, expectations and accountability in place across services Embedding consistent approaches to performance management, supervision and quality control Ensuring services are delivered safely, reliably and to a high standard across the borough Managing operational delivery of year‑round and seasonal programmes Creating a culture of professionalism, ownership and continuous improvement Working closely with elected Members, communities and partners to respond to local priorities and concerns Managing significant operational budgets, workforce deployment, fleet and equipment to deliver value for money
Qualifications
Experience of leading large operational teams in a frontline service environment A strong track record of people management, including performance, attendance and conduct Experience of introducing structure, consistency and clear ways of working The ability to manage performance through data, inspection, supervision and follow‑up Experience of managing operational budgets and resources in a demanding environment Confidence working in a high‑profile setting with Members, communities and stakeholders A commitment to high standards, public service values and continuous improvement
Benefits
A senior leadership role with real scope to shape how services are run Support to thrive and develop your career A culture focused on improvement, learning and accountability Strong wellbeing support and flexible working where possible Free onsite parking at Green Lane Discounted gym membership Workplace wellbeing initiatives Staff groups including Gardening, Menopause Café and Crafting Lifestyle savings platform (Vivup) Generous annual leave minimum 29 days, increasing with service
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Location:
Heywood
Job Type:
PartTime

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