Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

We are looking for a Service manager to join our team covering locations in Milton Keynes, Aylesbury, Northampton, Stevenage and Welwyn Garden City. This is a full time, 39 hours per week, permanent role.

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live.

We are looking for a Service manager to join our team covering locations in Milton Keynes, Aylesbury, Northampton, Stevenage and Welwyn Garden City. This is a full time, 39 hours per week, permanent role.

What we are looking for

We are seeking a dynamic leader with strong expertise in building construction, maintenance, and repairs, supported by up-to-date knowledge of safety and housing legislation. The ideal candidate will have proven experience managing and motivating operational teams, overseeing subcontractors, and delivering a high-quality, customer-focused repairs service. Strong communication skills, familiarity with repairs management information systems, and the ability to drive performance are essential. Candidates must demonstrate behaviours aligned with the Guinness values and a commitment to sector best practice.

You will be able to demonstrate:

Essential:

• Up-to-date knowledge of building construction, maintenance, repairs, and safety legislation.
• Experience of leading, managing, developing, and motivating teams.
• Up-to-date knowledge of housing sector best practice and relevant legislation.
• Knowledge and experience of sub-contractor management.
• Experience of successfully delivering an excellent customer focussed repair service.
• Experience of repairs management information systems.
• Excellent oral and written communications.
• Ability to manage and performance manage operational teams.
• Demonstrate the Guinness Behaviours.

Desirable:

• Experience of working as part of a management team delivering front-line services.
• Excellent organisational and time management skills.

Essential qualifications:

• Relevant Technical qualification - trade NVQ level 3 or equivalent.
• NVQ III First Line Management.

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

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