Service & Sales Engineer

Derby DE21

£45,000-£50,000

This is a well-established international manufacturing business with a history spanning several decades. The company designs, engineers, and supplies high-quality equipment and systems to customers across a wide range of industries

An exciting opportunity for an experienced and innovative person to support sales, service and regional customer needs. This business is a long‑established machinery manufacturer with a global footprint, known for high‑quality products across a broad range of industries

Description of the role:

Understanding customer needs and aligning product offerings with their requirements Providing technical expertise and guidance to customers throughout the sales process Conducting product demonstrations and delivering presentations to showcase the value of solutions Collaborating with the sales team to identify and qualify sales opportunities Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations Study customer needs, pain points and business challenges and create a customised sales proposal Conduct product demonstrations to showcase key features and functionalities and address technical questions Provide pre-sales support by answering technical enquiries and participating in sales meetings Liaise with the European engineering/technical team to address technical concerns or requirements Develop and deliver technical documentation, technical specifications and product training sessions Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions Provide post-sales support to customers, including technical troubleshooting and customer training Give active feedback and insights from the market to the product development and marketing team

About you:

2+ years of experience as a sales engineer or in a similar technical sales role Strong technical background and ability to understand complex technical concepts and effectively communicate them Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth Ability to work independently and collaboratively within a team Willingness to travel as required

Benefits:

Salary £45,000-£50,000 28 days + Bank Holidays (3/4 days required to be used for Christmas shut down) Company pension contribution 10% Company vehicle including private fuel Company phone Company laptop