Excellent opportunity for ServiceNow – ITOM Developer to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services.

We are open to considering qualified candidates from other locations who possess the skills and experience required for the role.

Key Responsibilities:

Understand Know how ServiceNow will generate Service Mapping tree using Dynatrace tags which will show holistic view of the impact caused by an incident or event in ServiceNow (from Dynatrace) Needs to understand the Service Graph Connector for Dynatrace Work with Identification and Reconciliation Engine (IRE) in ServiceNow Resolve design issues between Dynatrace and our current ServiceNow setup to ensure that that the CMDB and Event Management within ServiceNow are not impacted as a result of the Dynatrace integration Dynatrace Incident Integration which pushes incidents and events into ServiceNow Navigate the exist...